GN
Gugu N
1 reviews | Active since Mar 2024
11 Mar 2024, 07:52
Flabbergasted by Medshield’s unwillingness to settle my medication and medical bills. They take people for granted. They need to be reported.
Medshield needs to resolve my query regarding their unwillingness to pay for my medication and medical bills fully get they take my money fully every month. I’m very disappointed & flabbergasted by Medshield medical aid.
Helpful (0)
Replies (5)0
Replies (5)Medshield's replyOfficial
11 Mar 2024, 08:12Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield
Medshield's reply11 Mar 2024, 08:12
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield
Medshield's replyOfficial
12 Mar 2024, 15:39Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield's reply12 Mar 2024, 15:39
Official
Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
GN
Gugu N's updateReviewer Update
12 Mar 2024, 18:54I’m not happy with the response that I received from Medshield Medical Scheme today.I requested for someone from MedShield medical scheme to call me and no one is willing to do that. They are avoiding me because they refuse to pay for anything. I’m really disappointed and angry with MedShield’s unprofessional and weak service.
I’m expecting MedShield Medical Scheme to call me as early as tomorrow morning on *** or else I’m going to cancel my membership tomorrow afternoon. I’m being serious. I’m tired of being ****med by MedShield Medical Scheme. They are ****** who just want to sponge money out of your account monthly and then they don’t assist in times of need. I mean right now, I was booked off work for a slight cold and the doctor prescribed medication. MedShield couldn’t even pay for flu medication. That is actually pathetic to say the least.
I hear that other members are also complaining about MedShield’s insensitivity to people’s lives and health. I’m honestly tired of dealing with this shady medical scheme. Someone from MedShield must call me because the email response they gave me has not resolved my issue. I’m expecting a call tomorrow morning or else I’ll cancel my membership tomorrow.
Regards,
Gugu Ntloko
I’m expecting MedShield Medical Scheme to call me as early as tomorrow morning on *** or else I’m going to cancel my membership tomorrow afternoon. I’m being serious. I’m tired of being ****med by MedShield Medical Scheme. They are ****** who just want to sponge money out of your account monthly and then they don’t assist in times of need. I mean right now, I was booked off work for a slight cold and the doctor prescribed medication. MedShield couldn’t even pay for flu medication. That is actually pathetic to say the least.
I hear that other members are also complaining about MedShield’s insensitivity to people’s lives and health. I’m honestly tired of dealing with this shady medical scheme. Someone from MedShield must call me because the email response they gave me has not resolved my issue. I’m expecting a call tomorrow morning or else I’ll cancel my membership tomorrow.
Regards,
Gugu Ntloko
GN
Gugu N's update12 Mar 2024, 18:54
Reviewer Update
I’m not happy with the response that I received from Medshield Medical Scheme today.I requested for someone from MedShield medical scheme to call me and no one is willing to do that. They are avoiding me because they refuse to pay for anything. I’m really disappointed and angry with MedShield’s unprofessional and weak service.
I’m expecting MedShield Medical Scheme to call me as early as tomorrow morning on *** or else I’m going to cancel my membership tomorrow afternoon. I’m being serious. I’m tired of being ****med by MedShield Medical Scheme. They are ****** who just want to sponge money out of your account monthly and then they don’t assist in times of need. I mean right now, I was booked off work for a slight cold and the doctor prescribed medication. MedShield couldn’t even pay for flu medication. That is actually pathetic to say the least.
I hear that other members are also complaining about MedShield’s insensitivity to people’s lives and health. I’m honestly tired of dealing with this shady medical scheme. Someone from MedShield must call me because the email response they gave me has not resolved my issue. I’m expecting a call tomorrow morning or else I’ll cancel my membership tomorrow.
Regards,
Gugu Ntloko
I’m expecting MedShield Medical Scheme to call me as early as tomorrow morning on *** or else I’m going to cancel my membership tomorrow afternoon. I’m being serious. I’m tired of being ****med by MedShield Medical Scheme. They are ****** who just want to sponge money out of your account monthly and then they don’t assist in times of need. I mean right now, I was booked off work for a slight cold and the doctor prescribed medication. MedShield couldn’t even pay for flu medication. That is actually pathetic to say the least.
I hear that other members are also complaining about MedShield’s insensitivity to people’s lives and health. I’m honestly tired of dealing with this shady medical scheme. Someone from MedShield must call me because the email response they gave me has not resolved my issue. I’m expecting a call tomorrow morning or else I’ll cancel my membership tomorrow.
Regards,
Gugu Ntloko
GN
Gugu N's updateReviewer Update
12 Mar 2024, 18:56If I don’t get a call from MedShield Medical Scheme by tomorrow at 2pm, I will cancel my membership tomorrow with immediate effect.
Regards,
Gugu Ntloko
***)
Regards,
Gugu Ntloko
***)
GN
Gugu N's update12 Mar 2024, 18:56
Reviewer Update
If I don’t get a call from MedShield Medical Scheme by tomorrow at 2pm, I will cancel my membership tomorrow with immediate effect.
Regards,
Gugu Ntloko
***)
Regards,
Gugu Ntloko
***)
Medshield's replyOfficial
15 Mar 2024, 15:25Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
Medshield's reply15 Mar 2024, 15:25
Official
Good day
Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield
