tK
tsholofelo K

1 reviews | Active since Apr 2014

29 Mar 2023, 16:48

false advertising

Medshield has bad communication skills they give a broke to sell me cover last year in November 2022 they never mentioned there will be a price hike in in Jan without any explanation, no email I'm told that I'm R324 in arears and I'm expected to pay, or my membership will be cancelled.

0
Replies (1)
Medshield
Medshield's reply30 Mar 2023, 08:27
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield