Extremely horrible and ********* service!!!

My sister-in-law experienced a setback from this company; when they’re selling you policies they exaggerate what is covered and leave you stranded in emergency situations. She sent through a complaint that they never responded to, so i decided to complain on social media. They delete comments, they untag themselves from tweets and ignore many complaints, they even blocked me because i kept tweeting every complaint they tried to remove themselves from. Their conduct is EXTREMELY *********, it seems as though they avoid rectifying the MANY issues customers complain about, and they try to delete/hide complaints because they don’t want people to know the truth about how horrible their service is! Their customer relations is PUTRID, they don’t even apologise and address you rudely. I do not think it is a good idea to sign up with a medical aid company that plays around with people’s lives and money like this. Their negligence seems to have caused major setbacks for sooooooooo many people! They are probably the worst company i have ever dealt with and really hope they are exposed!