1 reviews | Active since May 2012
Excuses Excuses
I have attempted 4 times to claim from Medshield for a pharmacy bill due to them being offline. they have sent me mail after mail making up all sorts of excuses why they cannot pay my bill. I completed the customer survey they sent me and requested to be contacted but they have not contacted me. I am now more than irritated with them. they must get there act together just pay the bill (that is part of my scheme)
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
With reference to your Hello Peter Complaint received on the 22/02/2018.
Kindly provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response.
Should you require any further assistance please contact the Medshield Medical Scheme contact centre on ***.
Yours sincerely,
Medshield Medical Scheme
Good day
With reference to your Hello Peter Complaint received on the 22/02/2018.
Kindly provide us with your membership number in order for us to prioritise the investigation and provide you with a prompt response.
Should you require any further assistance please contact the Medshield Medical Scheme contact centre on ***.
Yours sincerely,
Medshield Medical Scheme
Good day
With reference to your enquiry regarding: 220218QMLXJK
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
With reference to the claim in question.
Kindly be advised, the Scheme requested for a full account from the service provider, which has been reprocessed as a refund to yourself for an amount of R 158.95 of which only R 150.00 will be paid to yourself within our next payment run.
We trust you find the above in order.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme
Good day
With reference to your enquiry regarding: 220218QMLXJK
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
With reference to the claim in question.
Kindly be advised, the Scheme requested for a full account from the service provider, which has been reprocessed as a refund to yourself for an amount of R 158.95 of which only R 150.00 will be paid to yourself within our next payment run.
We trust you find the above in order.
Should you require any further assistance please contact the Medshield Medical Scheme Contact Centre on ***.
Yours sincerely
Medshield Medical Scheme