AN
Annalie N

1 reviews | Active since Oct 2020

16 Oct 2020, 14:17

Ex Gratia application dental procedures

I have app**** for ex gratia beginning of September for urgent health nescessary work to be done with my teeth and still no response, no follow up, NOTHING!!

My day to day are depleted and obviously denture work is really expensive and I don't need it done to look pretty, I need it done for my health. I can't chew food which affect my digestive system severely.

The dentist did give his motivation in the ex gratia forms and so did I.

I pay my contrubutions every month,I did misuse or abuse the medical aid either!!

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Replies (1)
Medshield
Medshield's reply21 Oct 2020, 12:11
Official
Good day 
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.
Yours sincerely
Medshield