EE
Estelle E

1 reviews | Active since Mar 2009

10 Oct 2025, 12:59

Empty promises!

I phoned three days ago to request tariffs for 2026 as my in-laws are interested in moving to Medshield. I was assured that a consultant would phone me back same day. Three days later I'm still waiting to be contacted:(. Maybe its a sign to just stay away as clients are clearly not important here.

0
Replies (1)
Medshield
Medshield's reply13 Oct 2025, 08:08
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield