TM
Takalani M
1 reviews | Active since Sept 2017
07 Feb 2018, 13:07
Dont respond
I am not happy at all with Medshield service i pay every month now they have a problem with their system which they cant pay my GP claim since November 2017 i have been calling and been told the same story i cant consult as my GP say i have outstanding bill i wont use my cash to pay for GP visits while i am paying for my medical aid i am so disappointed on Medishield service i am about to cancel and look for another medical aid if my claim doesn't get paid soon
This is wat i sent to medshield on 31 January and there was auto replay saying they will respond within 5 days.stop making empty promises and pay GP visits as i am paying my monthly subscription i have come to conclusion to cancel this medical aid as they dont care about us they care about our money, i wont recommend it to anyone
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Replies (3)
Medshield's replyOfficial
07 Feb 2018, 13:09Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's reply07 Feb 2018, 13:09
Official
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
TM
Takalani M's updateReviewer Update
07 Feb 2018, 13:15here we go again i was told the same thing last week no one contacted me its obvious that you dont care about ours health you care about our money
TM
Takalani M's update07 Feb 2018, 13:15
Reviewer Update
here we go again i was told the same thing last week no one contacted me its obvious that you dont care about ours health you care about our money
Medshield's replyOfficial
09 Feb 2018, 12:23Good day
With reference to your to your Hello Peter Complaint.
Kindly be advised that your complaint has been reviewed by the scheme and the response will be provided to you on the following reference 310118QLDHPS
Yours sincerely,
Medshield
Best regards,
Medshield's reply09 Feb 2018, 12:23
Official
Good day
With reference to your to your Hello Peter Complaint.
Kindly be advised that your complaint has been reviewed by the scheme and the response will be provided to you on the following reference 310118QLDHPS
Yours sincerely,
Medshield
Best regards,