JD
Jaynaben D

1 reviews | Active since Jan 2012

05 Mar 2015, 10:39

DISGUSTING SERVICE

I have been trying to cancel a member on the medical aid, tried calling a few times and just keep getting put on hold. No response is received back. All I want is to cancel a member and make the remaining member the new principal member. How difficult can that be. we have chatted to the broker and he too cannot get a response from medshield. what ******* service. You just get transferred from pillar to post with no direction. Close your business as you have a bunch of useless people working there. <br> <br>

0
Replies (1)
Medshield
Medshield's reply05 Mar 2015, 10:49
Official
Hello jayna1,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,
Medshield