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nM
nomzamo M

1 reviews | Active since Oct 2017

08 Mar 2024, 13:28

disappointed

hi I urgently need a senior to call me back regarding my membership, i just join yesrtday i need more details about my membership before making payments

no one is answering their calls, already I'm disappointed

0
Replies (4)
Medshield
Medshield's reply11 Mar 2024, 08:17
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield
nM
nomzamo M's update11 Mar 2024, 11:00
Reviewer Update
I want this sorted Urgently please can someone call me now?
nM
nomzamo M's update11 Mar 2024, 11:01
Reviewer Update
there is nothing to investigate here, i want some assistance with my plan
Medshield
Medshield's reply20 Mar 2024, 13:00
Official
Good day 

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email. 

Yours sincerely

Medshield