LB
Lungile B

1 reviews | Active since Oct 2021

05 May 2023, 14:21

Disappointed

Medshield is refusing to pay my claim, even though I have forwarded them the invoice from the Dr; I'm failing to understand the point of paying for this service if they can't help in times of need. Very disappointed.

0
Replies (1)
Medshield
Medshield's reply10 May 2023, 09:19
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield