kL
khotso L

1 reviews | Active since Oct 2015

03 Nov 2023, 20:56

Despicable inhuman practises

I'm of the view that Medshield is either trying to see my sister die or contribute towards worsening her condition as they have suspending her medical aid whilst she is in hospital just before she has to undergo an operation to amputate.

It is despicable to get a call from hospital admin telling us my sister's life saving operation is holted as the medical aid decided to suspend.

0
Replies (2)
Medshield
Medshield's reply06 Nov 2023, 08:24
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield

Best regards,

Medshield
Medshield's reply06 Nov 2023, 16:42
Official
Good day 
 
 Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention. Kindly be advised, your complaint has been reviewed and detailed response has been emailed to ***       We trust you find the above in order. Yours sincerely Medshield Medical Scheme 

Best regards,