kF
kishwar F

1 reviews | Active since Jun 2018

25 Feb 2025, 17:25

DAY LIGHT ******* MEDSHIELD

I recently joined the Medshield previously i was on Discovery my current plan is Mediphila and im paying R2523 since December when i joined i was told would be active immediatly but on my card and going to dr i am being told that only it wouuld be active from 1.04.2025 SO WHAT AM I PAYING FOR EVERYMONTH R2523 AND I AM NOT GETTTING ANY SERVICE THIS IS DAYLIGHT ROBERRY ?????????????????????????????????????I SHOULD HAVE STAYED WITH DISCOVERY

0
Replies (3)
Medshield
Medshield's reply27 Feb 2025, 09:45
Official
Good day,   Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 days.  
  Yours sincerely,
Medshield Medical Scheme 

Best regards,

kF
kishwar F's update27 Feb 2025, 11:16
Reviewer Update
Membership number ....***
Medshield
Medshield's reply04 Mar 2025, 11:42
Official
Good day 
 
 Medshield Medical Scheme has acknowledged your hello peter complaint and would like to thank you for bringing your concerns to our attention. Kindly be advised, your complaint has been reviewed and detailed response has been emailed to *** We trust you find the above in order. Yours sincerely Medshield Medical Scheme 

Best regards,