PM
Pushpavathie M
1 reviews | Active since Feb 2025
11 Feb 2025, 11:41
Complaint
Terrible Service,been trying to call from the morning and each tym I’m being transferred from department to department or given alternate numbers to the same call centre. To everyone else considering,I would HIGHLY recommend against this service provider due to lack of client services being available.
Helpful (0)
Replies (2)0
Replies (2)
Medshield's replyOfficial
11 Feb 2025, 13:53Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply11 Feb 2025, 13:53
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
PM
Pushpavathie M's updateReviewer Update
17 Feb 2025, 12:37Hi
Please can I be contacted urgently, unfortunately I cannot afford to wait any longer as I’m due to have another procedure in a few days and cannot afford a repeat of my current scenario.
I still am unable to get through to your call centre.
Highly concerned.
Please can I be contacted urgently, unfortunately I cannot afford to wait any longer as I’m due to have another procedure in a few days and cannot afford a repeat of my current scenario.
I still am unable to get through to your call centre.
Highly concerned.
PM
Pushpavathie M's update17 Feb 2025, 12:37
Reviewer Update
Hi
Please can I be contacted urgently, unfortunately I cannot afford to wait any longer as I’m due to have another procedure in a few days and cannot afford a repeat of my current scenario.
I still am unable to get through to your call centre.
Highly concerned.
Please can I be contacted urgently, unfortunately I cannot afford to wait any longer as I’m due to have another procedure in a few days and cannot afford a repeat of my current scenario.
I still am unable to get through to your call centre.
Highly concerned.