WK
Werner K

1 reviews | Active since Oct 2014

19 Jan 2019, 15:40

Co payements for everything

I went in Medirite Bloemfontein to collect my prescription medicine for the month. Usually I paid a extra amount of 49 and now i am paying 189. No one told me i am going to pay so much extra, my medical aid went up and now i am paying more per month and for my chronic medicine also over 150 extra.

I am tired for the bad service and all the payments. Last time I paid over 6000 for a amount that was refused to be paid by medshield even though I was in hospital.

Now I paid 189 extra for my chronic medicine. I already paid for the month of January so I will not pay anymore for medshield. I will stop my debit order asap.

I have never seen such a bad medical aid with all the payments. This time medshield went to far.

I paid for January and will not pay anymore. So pls make sure the debit order will not go off anymore. I will not give a months notice cause Medshield did not tell me I must make use of a other pharmacy cause paying 150 extra for chronic medicine after my medical aid went up.

Pls send me a confirmation that medical aid will be cancelled at end of January 2019.

I am done with medshield.

0
Replies (4)
Medshield
Medshield's reply21 Jan 2019, 07:09
Official
Good day,
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.  Yours sincerely, Medshield 

Best regards,

WK
Werner K's update24 Jan 2019, 22:36
Reviewer Update
Yes after I put it on hello peter someone phoned me. Just to tell me they are looking into complain. Yes I am still waiting for problem to be resolved. Funny enough I got a email from Medshield I must rate the service for someone that phoned me, guess what that person did not even phone me. Just cancel my medical aid!!! I will get a better medical aid where customers are the nm 1 priority
WK
Werner K's update24 Jan 2019, 22:37
Reviewer Update
I will not pay any contributions to Medshield anymore. I paid enough!!! Cancel my medical aid ASAP
WK
Werner K's update25 Jan 2019, 19:44
Reviewer Update
Problem still not solved! Medshield phoned me but did not help me. Unfriendly consultants. Cancel my medical aid cause i am not going to pay any co payments. Worst Medical aid ever