Claims not settled and poor service

<p>I was hospitilised from the 26/04/2017 and I was dischrged on the 06/05/2017. It was due to my mental health I had a beakdown I needed to go to a mental hebalitaion centre. in that centre the are therapies that are put in place to help you heal and be able to have a good merchanism when you get out of the intitiuton. as far as I know everything falls from my PMB benefit. i was surpised to hear that the are claims that were reject by the medical aid due insuffient savings mind you I have a hospital benefit. so whats the point of having a hospital benefit if they still going to claim from your savings. and I get a lame excuse that the claim was lodged incorrectly by the servise provider.</p> <p>The same thing happened last year when I was in the same instituition the service provider was not paid and I was not informed I had to deal with threathning Schulenburg Attorneys who registered me on ITC as an adverse.</p> <p>my pschologist lodged claims and they were rejected because I dont have saving to my surprised I have mental health treatment plan put n place and I have 15 consulataion of which i used maybe about 3 at that time.</p>