TO
Tina O

1 reviews | Active since Sept 2017

21 Sept 2017, 09:32

Claims Not Paid

Fiance was admitted to the ER with kidney stones, Medical Aid refuses to pay His Hospital Bill because he was to healthy and have not been to the Doctor in the Past Year. Leaving us with the full Hospital Bill at Cosmos Hospital

0
Replies (2)
Medshield
Medshield's reply21 Sept 2017, 10:07
Official

Good day,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,

Medshield

Medshield
Medshield's reply27 Sept 2017, 11:41
Official

Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email ***

Yours sincerely

Medshield