1 reviews | Active since Mar 2011
claims
<p>Hi your claims department does not follow procedure i need someone to call me that can understand that my medical aid is not cancled but transfered as i reached a certian again, but still a medshield memember. </p>
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
On receipt of the complaint referred to herein, the Scheme can confirm the following:
As per our telephonic conversation I can confirm that we have discussed the claims in question. A detailed e-mail has been send to your e-mail address regarding the said claims.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you as the member is an important partner to our Scheme.
Yours sincerely,
Karin Binstead
Medsield Medical Scheme
Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
On receipt of the complaint referred to herein, the Scheme can confirm the following:
As per our telephonic conversation I can confirm that we have discussed the claims in question. A detailed e-mail has been send to your e-mail address regarding the said claims.
On behalf of the Scheme, we would like to unreservedly convey our apologies to you for any frustration and inconvenience that you might have experienced as a result of the poor handling of your enquiry. We would further like to provide you with the assurance of Medshield’s commitment to improved service delivery as you as the member is an important partner to our Scheme.
Yours sincerely,
Karin Binstead
Medsield Medical Scheme