JvdL
Justin van der Linde
1 reviews | Active since Jul 2015
16 Oct 2015, 14:34
Claim not being attended too
Good Day,<br> <br> I have submitted a claim whereby I paid for my doctor services. I received a response to state that there is no proof of payment attached, yet it is attached on the same page. I have queried the status and do not receive any response. Please can this be attended to as a matter of urgency.<br> <br> Thanks<br> Justin
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Medshield's replyOfficial
02 Nov 2015, 09:32Hello justvdl,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note due to a technical error, the Scheme did not receive notification of your complaint hence it was not responded to.
Kindly note that your concerns have been prioritised and feedback will be provided as soonest.
We do sincerely apologise for any inconvenience.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note due to a technical error, the Scheme did not receive notification of your complaint hence it was not responded to.
Kindly note that your concerns have been prioritised and feedback will be provided as soonest.
We do sincerely apologise for any inconvenience.
Yours sincerely,
Medshield
Medshield's reply02 Nov 2015, 09:32
Official
Hello justvdl,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note due to a technical error, the Scheme did not receive notification of your complaint hence it was not responded to.
Kindly note that your concerns have been prioritised and feedback will be provided as soonest.
We do sincerely apologise for any inconvenience.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note due to a technical error, the Scheme did not receive notification of your complaint hence it was not responded to.
Kindly note that your concerns have been prioritised and feedback will be provided as soonest.
We do sincerely apologise for any inconvenience.
Yours sincerely,
Medshield