1 reviews | Active since Sept 2011
Claim being processed but not really
So this is my second complaint regarding a claim, submitted on 28/02/2018 and yet again NOTHING!!!!!!! This is pathetic, and it still the upgrade on their claims system. That should not affect the payment to patients because month end when the premiums are deducted you ob time but to reimburse members there's a 2week delay
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that the account for Dr Kramer, practice number ***,treatment date 28/02/2018 ,patient Dominique Ann and amount R charged R 1,100.00 has been processed for payment to be refunded to you on our next payment run.
Yours sincerely,
Medshield
Best regards,
Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that the account for Dr Kramer, practice number ***,treatment date 28/02/2018 ,patient Dominique Ann and amount R charged R 1,100.00 has been processed for payment to be refunded to you on our next payment run.
Yours sincerely,
Medshield
Best regards,