DB
Dominique B
1 reviews | Active since Sept 2011
15 Jan 2018, 21:58
Claim being processed
Its been 13 days and my account is still being processed, I went to the pharmacy twice already and both the claims are very paid/ ready to pay.... I called them and the consultant said they upgrading their systems but how can a claim after my submission be ready for payment ???
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Replies (2)
Medshield's replyOfficial
16 Jan 2018, 08:03Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's reply16 Jan 2018, 08:03
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Medshield's replyOfficial
16 Jan 2018, 10:25Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address ***
Yours sincerely
Medshield
Best regards,
Medshield's reply16 Jan 2018, 10:25
Official
Good day
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email address ***
Yours sincerely
Medshield
Best regards,