DC
Deirdre C
1 reviews | Active since Oct 2010
26 Mar 2019, 11:37
Can't get answers with regards to an outstanding claim amount
Can't get answers from anyone handling my query to why a doctors account is not paid. Would like to get this sorted as this claimed amount is outstanding since October last year. Please can someone more competent than a call center agent make contact with me to solve my problem??
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Replies (2)
Medshield's replyOfficial
26 Mar 2019, 12:05Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Medshield's reply26 Mar 2019, 12:05
Official
Good day
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating. Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely, Medshield
Medshield's replyOfficial
01 Apr 2019, 13:10Good day With reference to your Hello Peter Complaint received on the 26/03/2019. Kindly be advised that the account for Van Marle J ,practice number *** ,treatment date 29/10/2018, dependent Willem Barend has been reprocessed for payment and the amount to be paid is R 19,052.62 on our next payment run.
Yours sincerely, Medshield
Yours sincerely, Medshield
Medshield's reply01 Apr 2019, 13:10
Official
Good day With reference to your Hello Peter Complaint received on the 26/03/2019. Kindly be advised that the account for Van Marle J ,practice number *** ,treatment date 29/10/2018, dependent Willem Barend has been reprocessed for payment and the amount to be paid is R 19,052.62 on our next payment run.
Yours sincerely, Medshield
Yours sincerely, Medshield