1 reviews | Active since Feb 2011
Cancel my subscription now!
I became a member of medshield in 2017. The benefits of the scheme was given to me i a nice rosy package through my own stupidity I fell for. I pay R4000 a month for your services and everytime I use the medical aid there is a blady copayment from doctors to pharmacies on your network to optometrists on your network as well. Today I went to the doctor had to pay a bill the medical aid didnt cover in december and a co payment for my visit and a R151 co payment at the pharmacy because you people dont cover anti biotics . I was told for emergencies I can go to any hospital lies lies lies, in december I ruahed my daughter to the emergency unit at capegate medical centre and I received a bill.What the hell am I paying medical aid for????? When I phone to your call centre a arrogant thing answers the phone and tells me I cant cancell telephonically then tells me I am liable for february installment its in my terms and conditions. I dont want to be covered by you people. So the installment for february I am not liable for just cancell this medical aid. Be honest upfront man stop lying to clients to get sales. And cancell this blady medical aid. I dont want your cover.
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Best regards,
Good day.
Membership number: ***
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
This is to confirm that our representative has been in contact with yourself with regards to your complaint. It has been noted that your termination request has been forwarded to relevant department for your termination request to be processed.
Feedback will be provided to yourself once done.
Yours Sincerely,
Medshield
Best regards,
Good day.
Membership number: ***
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
This is to confirm that our representative has been in contact with yourself with regards to your complaint. It has been noted that your termination request has been forwarded to relevant department for your termination request to be processed.
Feedback will be provided to yourself once done.
Yours Sincerely,
Medshield
Best regards,
