VM
Valancia M

1 reviews | Active since Nov 2016

04 Apr 2025, 14:08

Beyond frustrating

Beyond frustrated with the level of service , sent a email over 6 days no response, and when they do response there’s no trail of the query , the Watsapp line is so useless it’s really no use . I need to claim from my gap cover and not getting g help with Medshield

0
Replies (1)
Medshield
Medshield's reply07 Apr 2025, 10:26
Official
Good day,   Medshield Medical Scheme has acknowledged your complaint and is currently investigating. 
  Kindly note that your concerns have been prioritised and feedback will be provided within 5 days.
    Yours sincerely,
Medshield Medical Scheme