NM
Nomthandazo M

1 reviews | Active since Jul 2024

18 Oct 2024, 13:49

Be fair

I have been using Medshield for the past few years on the option MedPhila,it is a very good option except that when it comes to glassess they paying too little you cant even get a single focal, meaning if your eyes has seeing problems you on your own regardles that you have a medical aid that you paying for.

If it wasnt for the optometry I would be giving them 5 Stars.

Thank you Ms Moholi

0
Replies (1)
Medshield
Medshield's reply18 Oct 2024, 14:00
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield