MB
Mia B
1 reviews | Active since Jun 2012
26 Aug 2021, 11:10
Bad service from Medshield
I am a health care provider and I have been struggling for two months to receive a response from Medshield re an application for PMB funds. Every time I phone I wait for at least 20 minutes before anyone answers. When someone finally answers I receive no feedback or am directed t9the wrong department I have given up.
Helpful (0)
Replies (3)0
Replies (3)
Medshield's replyOfficial
26 Aug 2021, 13:42Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,
Medshield
Best regards,
Medshield's reply26 Aug 2021, 13:42
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days. Yours sincerely,
Medshield
Best regards,
MB
Mia B's updateReviewer Update
26 Aug 2021, 13:44Thank you. You can email me on ***
MB
Mia B's update26 Aug 2021, 13:44
Reviewer Update
Thank you. You can email me on ***
Medshield's replyOfficial
01 Sept 2021, 08:09Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email: ***
Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email: ***
Yours sincerely,Medshield
Best regards,
Medshield's reply01 Sept 2021, 08:09
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email: ***
Yours sincerely,Medshield
Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.
Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email: ***
Yours sincerely,Medshield
Best regards,