BJ
Bonita J

1 reviews | Active since Mar 2021

15 Oct 2025, 11:28

Bad Service

This is the worse Medixql aid ever. Id i can change at this veey moments . i would rather prefer tp pay less for more benefits. Here u pay more for less benefit and less terrible service . i wemt toy gynie . pay the account of 1800 out of my pocket. i have request auth also agent told me that as soon as they receive an account i will automatically be register . mt gynie gave me letter for some test to be done. up u till today still no feedback . bad service since we on this medical aid

0
Replies (1)
Medshield
Medshield's reply15 Oct 2025, 12:32
Official
 Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield