BJ
Bonita J

1 reviews | Active since Mar 2021

27 Sept 2023, 02:16

Bad service

Good day i went to the doc last week.. To my surprice all my doctors visit are depleted. Had to call authorization for a visit and when i go again to doctor auth is required. I didnt even go alot go the doc. They not replying to emails but will sms u and email you to remind about the debid order to go off.. Im am really bot happy with this medical aid.

0
Replies (1)
Medshield
Medshield's reply05 Oct 2023, 11:20
Official
Good day

Medshield Medical Scheme received your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely

Medshield Medical Scheme.