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Nelisiwe N

1 reviews | Active since Aug 2022

09 Aug 2022, 16:49

Bad service

Pathetic service ever, medshield only cares about contributions and they're not taking care of their members, They're quick to suspend the membership without even a courtesy of calling their members. I only received a call after membership termination to participate on this non sense survey but never ever received any call from them for arrangements or any warning about possible termination and I only owed 1 month contribution then before the end of second month my membership was terminated. Very poor service I got from their agents as well, very Bad

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Replies (1)
Medshield
Medshield's reply16 Aug 2022, 21:01
Official
Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email.

Yours sincerely
Medshield