BAD RUDE AGENT

Item: Medshield
Rating: 1
Author: Nisha J

I called your medshield call centre and spoke to a very rude abrupt lady by the name of Jessie. she could not help me at all and seemed very uninterested and tried to get me off the call. she then rudely told me hold and transferred me to optivest !!

Helpful (0)

Replies (2)

Medshield's replyOfficial

21 Oct 2022, 10:46

Good day, Medshield Medical Scheme has acknowledged your complaint and is currently investigating.

Kindly note that your concerns have been prioritised and feedback will be provided soon.

Yours sincerely,
Medshield

Best regards,

Medshield's reply21 Oct 2022, 10:46

Official

Best regards,

Medshield's replyOfficial

24 Nov 2022, 08:30

Good day Member

Medshield Medical Scheme has acknowledged your complaint and would like to thank you for bringing your concerns to our attention.

Kindly be advised that your complaint has been reviewed and a response has been forwarded to your email *** and ***

Yours sincerely

Medshield

Best regards,

Medshield's reply24 Nov 2022, 08:30

Official

Best regards,

BAD RUDE AGENT

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