MK
Mbali K
1 reviews | Active since May 2022
17 Sept 2025, 08:57
BAD CUSTOMER SERVICE
Im writing on behalf of my mom. Submitted a claim two weeks ago and have not been paid to date. When you call them, they give you excuses for the refund not being paid. Service is appalling, they must pull up their socks.
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Replies (1)
Medshield's replyOfficial
17 Sept 2025, 13:28Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield's reply17 Sept 2025, 13:28
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided urgently.
Yours sincerely,
Medshield