mM
mantele M

1 reviews | Active since Aug 2017

19 Feb 2024, 13:42

BAD CUSTOMER SERVICE

Good day, i pleaded with medshield to stop sending my private and confidential emails via my work emal, to date i have not received any help. How do u communicate such delicate matters even after i asked that my personal email be used and not the work email. The people from IT and the consultants are just useless and i really dont understand why they work there.

MEDSHIELD get your house in order

0
Replies (1)
Medshield
Medshield's reply20 Feb 2024, 08:27
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided urgently.
 
 Yours sincerely,
 Medshield