NM
Nadia M

1 reviews | Active since Feb 2012

03 Aug 2022, 15:55

Are you waiting for my husband to die???

We have been waiting since 26/05/2022 for authorization for my husbands urgent Tavi Procedure.

Dr. Ahmed Vachiat - Practice No: *** emailed Medshield on the following dates:

26/05/2022 27/05/2022

14/06/2022 24/06/2022

06/07/2022 14/07/2022 17/07/2022 - Phoned Consultant *** & Query No: 140722Q671BF

The second doctor to contact Medshield was Dr. M Sussman - Practice No: ***

14/07/2022 - Query No: 140772Q6785X

To date we have not received any response or feedback from Medshield and I will personally hold Medshield liable for my husbands deteriorating condition.

We feel ****med out of paying our monthly premiums for decades and disgusted at how Medshield fails on every aspect of your core values of respect, accountability and integrity.

You should be ashamed; playing with my husbands life when he is not well and seeking medical assistance.

We've had enough!

0
Replies (1)
Medshield
Medshield's reply04 Aug 2022, 07:43
Official
Good day, 
  
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 
Kindly note that your concerns have been prioritised and feedback will be provided soon.
 
 
Yours sincerely,
 Medshield