AB
Amelia B
1 reviews | Active since Dec 2017
29 Aug 2022, 17:00
Approved Claim not Settled (6 months in)
6 Months after submitting an approved claim for the refund of a cash purchase of a wheelchair, Medshield Medivalue Compact client, a 90 year old SASSA pensioner, is still out of pocket.
The administrative incompetence is unacceptable.
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Replies (1)
Medshield's replyOfficial
01 Sept 2022, 07:59Good day,
Medshield Medical Scheme has acknowledged your complaint and can confirm that feedback was provided by our complaints department on 30/08/2022.
We sincerely apologise for the delay.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and can confirm that feedback was provided by our complaints department on 30/08/2022.
We sincerely apologise for the delay.
Yours sincerely,
Medshield
Medshield's reply01 Sept 2022, 07:59
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and can confirm that feedback was provided by our complaints department on 30/08/2022.
We sincerely apologise for the delay.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and can confirm that feedback was provided by our complaints department on 30/08/2022.
We sincerely apologise for the delay.
Yours sincerely,
Medshield