Appalling Service!

This medical aid is a poor excuse of a service provider. DO NOT RECOMMEND. THEY WILL ***** YOU MONEY BECAUSE THEY FEEL ITS OK TO CHARGE YOU FOR SERVICES YOU NO LONGER REQUIRE AS LONG AS THEY EARN QUICK CASH...READ ON

I received a letter from this medical aid scheme now claiming I am owing money?!

First of all lets talk about how i requested on numerous occasions for cancellation of a member and after being charged 2 consecutive months for 2 members, and this goes on for the third month so I cancel the debit order, and amazingly the same idiots are now claiming only for one member even though the debit order went through for 2 people, thereby acknowledging fault.

And now you are going to tell me I was not within my constitutional rights to reject this debit order, given you have practically coerced me into paying for a service I do not require and you now further have the audacity to send me letters threatening debt review?!, despite my loyalty for some many years as a well paying client....completely disgusted!!

So please do tell on what level of stupidity do you employ customer service employees??

For a start when am I going to be refunded for the extra month I was charged because the village idiot representing your scheme failed to process the cancellation???? Please do tell me, because that's been conveniently ignored.

And do explain to me how it is ok for your scheme to violate consumer rights and coerce payment of a service no longer required even thought repeated requests for cancellation were made?

Is it ok for you to rob people of their hard earned money so you can get money to pay the imbeciles that work for you?

let me also place on record that since cancellation no claims were made, as I acknowledged cancellation but clearly you did not....so do not think you can bull**** me into paying you any further money for the **** poor service I have received.

GOT THAT??!!!!!!!!!!!!!!!!!!

MEDSHIELD MEDICAL AID is seemingly operating on some sort of *****elent activity as they fail to acknowledge cancellations, and then when the consumer takes action, they want to claim their money back but ignore payments they take from the consumer, which is in complete violiation of consumer rights. They should be named and shamed for such a violation and I shall surely consider reporting this if need be....so my advice sort this out asap!