1 reviews | Active since Jul 2016
acknowledgement of guilt
<p>so medshield has been puting out fires on our membeship this past year. it has thus been a great experience to recieve such fast tracked query solving however regarding my orthodontic treatment quote i have made it very clear that the scheme mediplus brochure 2017 does not metion age under specialised detistry. i am repeating this because i want the scheme to admit and acknowledge that this is or is not true maybe i have read that specific detail rong regarding the age of 18 on the brochure just like other schemes has indicated. </p>
Good day Member
Medshield Medical Scheme has acknowledged your complaint and is currently being investigated.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day Member
Medshield Medical Scheme has acknowledged your complaint and is currently being investigated.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Good day
Kindly note, as per the brochure, Orthodontic treatment is Subject to pre-authorisation and the Specialised Dentistry Limit.
Specialised Dentistry Limit is subject to pre-authorisation by the relevant Managed Healthcare Programme. Failure to obtain an authorisation prior to treatment will result in a 20% penalty. This benefit is also subject to the Dental Managed Healthcare Programme and Protocols.
It should be noted, upon pre-authorisation request, the member / caller is advised of the Dental Programme and it’s Protocols.
We trust you find the above in order.
Yours sincerely,
Medshield
Good day
Kindly note, as per the brochure, Orthodontic treatment is Subject to pre-authorisation and the Specialised Dentistry Limit.
Specialised Dentistry Limit is subject to pre-authorisation by the relevant Managed Healthcare Programme. Failure to obtain an authorisation prior to treatment will result in a 20% penalty. This benefit is also subject to the Dental Managed Healthcare Programme and Protocols.
It should be noted, upon pre-authorisation request, the member / caller is advised of the Dental Programme and it’s Protocols.
We trust you find the above in order.
Yours sincerely,
Medshield