WB
Wayne B
1 reviews | Active since Nov 2016
18 Jun 2025, 14:41
Absolutely Useless in an Emergency – Avoid Medshield
I had a bad motorbike accident while on holiday. Tried calling Medshield — no answer. The ER said I was covered, so they did the op.
Now I’m sitting with nearly R25,000 in bills. I was recently retrenched — this has crushed me.
Medshield says they “helped”, but can’t explain anything. I’m still getting bills, and they won’t assist.
Now they’re asking for an X-ray report I never got. I don’t even know who has it.
Absolutely useless when it actually matters. Avoid them.
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Replies (1)0
Replies (1)Medshield's replyOfficial
18 Jun 2025, 15:56Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield's reply18 Jun 2025, 15:56
Official
Good day,
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
Yours sincerely,
Medshield
