WB
Wayne B

1 reviews | Active since Nov 2016

18 Jun 2025, 14:41

Absolutely Useless in an Emergency – Avoid Medshield

I had a bad motorbike accident while on holiday. Tried calling Medshield — no answer. The ER said I was covered, so they did the op.

Now I’m sitting with nearly R25,000 in bills. I was recently retrenched — this has crushed me.

Medshield says they “helped”, but can’t explain anything. I’m still getting bills, and they won’t assist.

Now they’re asking for an X-ray report I never got. I don’t even know who has it.

Absolutely useless when it actually matters. Avoid them.

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Replies (1)
Medshield
Medshield's reply18 Jun 2025, 15:56
Official
Good day, 
 
 Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
 
 Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.
 
 Yours sincerely,
 Medshield