Absolute Rediculous Service

110324Q3BSPB - 110324Q3BSPB MAINTENANCE-BANKING DETAILS - *** [MI***]

I am writing this review in disapointment regarding the change in banking details from my account to my spouse ( Husband) account, i downloaded the bank form as was informed by your consultant and completed it with my details and that with my husbands details and his signature, yet you refuse to accept it. How rediculous ! I am no longer employed and am no longer going to have an active bank account , hence we decided to do a change of debit order deduction for my contribution from my husbands account, you how ever refuse to do the change. I am cancelling the contribution deduction from my FNB account as i am closing the account. I need a valid reason as to why you refuse to assist me. You had my husbands consent !! Please cancel the debit order on my FNB account, as you are without giving a valid reason as to why i will do a manual payment then. I do not agree with your outcome on this, and i want a valid reason by Telephone call communication on this, sick and tired of waiting weeks for e mail replies. I sidder to think what could happen if i had to have an emergency (With my Condition ) if you can refuse a simple request to change banking details and that of a spouse who is not a stranger. What would happen if i had a medical emergency, you going to refuseto authorise and pay ???