A LOVELY CONSULTANT

<p>SO AFTER ALL THE REVIEWS AND ARGUMENTS TODAY WHEN I CALLED THE CHRONIC MEDICINE DEPARTMENT AT MEDSHIELD I WAS ANSWERED BY A LOVELY LADY NAMED LINDA BOTES SHE SHOULD RECIEVE AN EMPLOY OF THE YEAR AWARD FIGHT AND BITEING MY TOGUE AT UNQUALIFIED AND ******** CONSULTANTS GIVING ME STORIES FROM THERE POCKET LINDA FINNALLY UNDERSTOOD MY SITUATION AND GAVE ME HER PERSONAL WROK EMAIL TO SEND THE DOCUMENTS THROUGH. SHE CONFIRM WHILE ON THE PHONE THAT SHE RECIEVED IT. LATER THAT THEY SHE CALLED WHICH IS THE FIRST TIME I HAVE EVER GOT A CALL FROM MEDSHILED IN THE MANY 5 YEARS PLUS THAT WE ARE WITH THEM WE ARE ALWAY TOLD THAT THEY ARE A INBOUND CALL CENTRE LINDA CALLED SEVERAL TIMES AND I DID NOT ANSWER SHE THEN EMAILED ME STATING SHE IS TRYING TO MAKE CONTACT THE EVENTUALLY GOT HOLD OF ME I SHE ADVISED ME ON THE STATUS AND LATER BEFORE END OF BUSSINESS I RECIEVED A CONFIRMATION CALL AND THAT FOLLOWED BY THE MEDICINE UPDATED LIST. THIS IS WHAT MEMBER WANT FRIENDLY HARD WORKING CONSULTANT THAT UNDERSTANDS THAT THEY ARE THERE TO SERVE THE MEBERS AND NOT JUST ANSWER CALLS AND WHIP UP A STORY OTHER CONSULTANTS WILL NEVER SAY SIR LET ME CONTACT THE PERSON IN CHARGE AND GET BACK TO LIKE LINDA DID WHAT MOST SAY IS CALL BACK LATER THERE IS NOTHING WE CAN DO.</p> <p> </p> <p>MEDSHIELD IF YOU WANT TO CONTINUE GROWING IN THE CUSTOMER SERVICE SECTOR HIRE MORE PEOPLE LIKE LINDA AND TASNEEM LET GO OF THE LUNCH RIDERS WHO ARE FOREVER ON LUCH OR JUST WENT OUT. </p> <p> </p> <p>FURTHER THIS REVIEW IS BASED ON THE CONSULTANT LINDA AND WOULD LIKE TO STATE THAT MEDSHIELD IS A VERY GENEROUS SCHEME COMPARED TO IT OTHER PEERS BUT PLEASE JACK UP YOUR CONSULTANTS MAYBE YOU SHOULD ENGAGE ON BETER TRAINING METHODS AND HIREING PEOPLE OF MORE DIVERSE CULTURES </p>