SC
Shelly C

1 reviews | Active since Mar 2009

16 Nov 2015, 10:43

100% Hospitalization - NOT

I have had a claim in with Medshield since March 2015 from a heart op which took place at Greenacres Hospital, Port Elizabeth. <br> <br> I had to pay the hospital R4400.00 to avoid being listed on the Credit Bureau - I have been in constant contact with Medshield for their reason why my procedure which was authorized - was not covered 100% as per their policy. <br> <br> Up until now 8 months later, I have not received an outcome, from them. Not only am I seriously frustrated with their non responses and delays - I am R4400.00 short.<br> <br> This is NOT the first time I have had to \Hello Peter"Medshield for their short payment due to the hospital for procedures authorized and not paid in full.<br> <br> """

0
Replies (1)
Medshield
Medshield's reply16 Nov 2015, 11:52
Official
Hello shellyc,

Medshield Medical Scheme has acknowledged your complaint and is currently investigating.
Kindly note that your concerns have been prioritised and feedback will be provided within 5 working days.

Yours sincerely,
Medshield Medical Scheme

Best regards,