RC
Rudy C
1 reviews | Active since Apr 2020
08 Mar 2021, 17:54
Worst service
I just can't get any assistance from your staff. I am trying to change my bank details as there are 2 claim that is supposed to be paid to me. I called the call center and they told me to send my ID copy and 3 months bank statements. I have done so. But they keep coming back asking for my ID copy. I keep sending it. I don't know what to do anymore
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Medscheme's replyOfficial
09 Mar 2021, 08:43Hello Rudy Coertze,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Nedgroup Team
Medscheme's reply09 Mar 2021, 08:43
Official
Hello Rudy Coertze,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Nedgroup Team