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Santie S

1 reviews | Active since Nov 2013

13 Apr 2021, 05:15

We get no help from SASOL MED employees if you have problems with the administrator

SASOL MED become a medical aid where the benefits are not worth the paper that written on

0
Replies (2)
Medscheme
Medscheme's reply16 Apr 2021, 12:58
Official
Hello Santie, 

We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution. 

A consultant will be in touch with you shortly to discuss the outcome of the investigation.

Kind regards,

Medscheme Team 

Medscheme
Medscheme's reply16 Apr 2021, 14:55
Official
Hello Santie,  

According to the telephonic conversation dated 16 April 2021 with our consultant, we hereby confirm that your enquiry has been addressed.

As Medscheme, we strive to give the best customer service to our clients, and appreciate when valued customers provide us with their honest feedback. 

We apologise for any inconvenience caused to you.

Kind regards,


 Medscheme Team