UNPAID PMB IN HOSPITAL CLAIMS - UNFAIR TREATMENT

BONCAP IS THE WORST ADMIN EVER. THE MEMBER HAS TO DO THE SCHEMES WORK. In-hospital patient - PR58 shortfalls - R106 000 not paid. I have been battling with Pathcare in my hospital account imagine a medical scheme not wanting to pay for a culture bottle to collect a blood specimen. Must it go in a plastic bag to be tested? Team Leaders hide behind email addresses you can't respond to - WHY cant someone take ownership - poor leadership. My mom was in Gatesville Medical Center - She fell broke her hip and had surgery - Organs shut down and was placed on a VENT - 1 YEAR LATER I am still trying to get BONITAS to pay the bills, and the patient laying on VENT, and the scheme won't pay for bedsore creams? Meanwhile, pathcare has handed my mom over to lawyers for not paying debt that should be paid by her medical aid. PLEASE INVESTIGATE WHY HOSPITAL WAS NOT PAID FROM DOS 29 JULY TO 20/09/2023