1 reviews | Active since May 2016

07 Dec 2016, 11:17

THEY WANT ME TO DIE

<p>After handing you over to the CMS (62149), today yet again I have to pay cash for my medication!</p> <p> </p> <p>Phone you and am on the call for 30 minutes trying to explain and they keep saying DAY TO DAY!</p> <p> </p> <p>Then your chronic department says no medication is listed for me?</p> <p> </p> <p>So you **** to the CMS???</p>

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Replies (3)
Medscheme
Medscheme's reply07 Dec 2016, 11:51
Official

Good day Suzanne

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme Team

's update07 Dec 2016, 12:05
Reviewer Update

COPY AND PASTE RESPONSE TO PEOPLE WITH MENTAL ISSUES

Medscheme
Medscheme's reply15 Dec 2016, 13:54
Official

Good day Ms. Kruger

Thank you for submitting a comment to us through Hello Peter.

As per the interaction with our representative; we hereby confirm that this matter has been attended to and will be resolved shortly.

Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Medscheme Team