CS
Charles S

1 reviews | Active since May 2011

12 Apr 2016, 15:39

Still receiving threatening sms's and phone calls

I am still receiving phone calls and SMS's from this supplier even though I don't have an account with Medscheme nor do I have any outstanding accounts with my Medical Aid.<br> Please sort out

0
Replies (2)
Medscheme
Medscheme's reply14 Apr 2016, 12:21
Official
Hello charl345,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme team
Medscheme
Medscheme's reply30 Jun 2016, 12:30
Official

Hello charl345

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment.

However, in order for our investigation to go promptly, we will need further information, such as which medical aid was the claim for, do you have reference numbers and anything else you received that will assist in solving your query

Trust will hear from you soon, so your complaint can be dealt with promptly

Kind regards
Medscheme team