1 reviews | Active since Mar 2017
SHOCKING SERVICE!
<p>I have tried to resolve 4 different claim issues and had 10 interactions with customer service via phone and email, spending more than 4 hours trying to get claims paid without any resolution. If I do not get a satisfactory response and resolution of my issues by Medscheme I will be taking this matter to the Council for Medical Schemes. This is the most unprofessional and useless service I have received from any company I have dealt with.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Greg Spilhaus</p> <p>OMSMAF</p>
Good day Mr. Spilhaus
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Good day Mr. Spilhaus
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team