SK
Shaheem K

1 reviews | Active since Jan 2020

25 Aug 2021, 10:27

Savings refund

The service and levels of professionalism at Nedgroup medscheme is of an absolute world class level and I am honored to have been apart of that organization. I left Nedgroup in 2019 because I switched employers and had to join a new medical aid scheme. But if it was up to me I would have stayed with them. After 2 years of me leaving I queried about my savings refund and in no time I've been assisted and treated as if I was still a customer with them. ? Thanks Medscheme keep up the awesome service levels.

0
Replies (1)
Medscheme
Medscheme's reply26 Aug 2021, 11:12
Official
Hello Shaheem Kaldine,  Thank you very much for taking the time to post this positive feedback on your experience with us. 
 Our aim is to provide excellent customer service at all times and your feedback is encouraging.  
 Kind regards,
 Medscheme Team