LK
Louis K
1 reviews | Active since Sept 2016
08 Apr 2022, 13:24
Poor call centre and basic enquiries
Pathetic call centre operatirs and appartly also poor intaernet speed. I waited 17 minutes and still do not have any answer to a very basic question as a service provider. It is a shame that pathetic customer service is the order of the day for this pathetic medical aid. I bet you the directors however walked away with fat bonusses. What a disgrace for private companies
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Medscheme's replyOfficial
13 Apr 2022, 16:20Hello Louis Kroon,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
Best regards,
Medscheme's reply13 Apr 2022, 16:20
Official
Hello Louis Kroon,
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
We hereby acknowledge receipt of your enquiry and assure you that we are investigating the matter and will ensure a speedy resolution.
A consultant will be in touch with you shortly to discuss the outcome of the investigation.
Kind regards,
Medscheme Team
Best regards,