PMB payment issues
<p>Membership # ********** 2365. I went to the Ophthalmologist on 14/03/2017 for a visit to have my eyes checked for glucoma. The bill came to a mere R769.00 some odd. As I am allowed to see the eye specialist once a year because of being diabetic Medscheme refuses to settled the measkley R769.00 odd. A drop in the ocean. I would like to see this bill settled. Medscheme has been good to me and my late over the past years. Why the sudden redtape?</p>
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Medscheme's replyOfficial
22 Mar 2017, 09:04Good day Mr. de Sousa
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Best regards,
Medscheme's reply22 Mar 2017, 09:04
Official
Good day Mr. de Sousa
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Medscheme Team
Best regards,
Medscheme's replyOfficial
24 Mar 2017, 15:27Good day Mr. de Sousa
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and has/will be resolved shortly.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Medscheme Team
Best regards,
Medscheme's reply24 Mar 2017, 15:27
Official
Good day Mr. de Sousa
Thank you for submitting a comment to us through Hello Peter.
As per the interaction with our representative; we hereby confirm that this matter has been attended to and has/will be resolved shortly.
Medscheme strives to give the best customer service to our clients and appreciate it when you bring your concerns to us when you feel we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Medscheme Team
Best regards,
's updateReviewer Update
25 Mar 2017, 07:15You fail to meet the most vunable peoples needs like myself a senior citizen. A pensioner. You should be ashemed of yourself. God giveth and God taketh away. Pray it never happens to you or you mom or dad. Bunch of I dont even want to call it. We the aged being treated like *******. Less than R800.00? I am ashamed. Could anderstand R8000.00 of R80K or R8mil. Disgusting!!!!!!!!!!!
's update25 Mar 2017, 07:15
Reviewer Update
You fail to meet the most vunable peoples needs like myself a senior citizen. A pensioner. You should be ashemed of yourself. God giveth and God taketh away. Pray it never happens to you or you mom or dad. Bunch of I dont even want to call it. We the aged being treated like *******. Less than R800.00? I am ashamed. Could anderstand R8000.00 of R80K or R8mil. Disgusting!!!!!!!!!!!