NK
Nazarene K

1 reviews | Active since Aug 2018

06 Aug 2018, 22:03

PATHETIC SERVICE/NON SERVICE FROM MEDSCHEME/HOSMED

I have an unpaid hospital bill of over fifty thousand rands from February this year. I have contacted hosmed hospital claims department on numerous occasions. Every time I called the excuse they are aware of the problem and the hospital has been made aware of same.long story short the bill still has not been paid and the account has been handed over to attorney's. I have been severely affected by this as i have a serious medical condition which requires hospitalisation and could not be treated due to this nonsense. Consultants dont know whats going on dont call back either. This is really frustrating and still nothing has been resolved.

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Replies (1)
Medscheme
Medscheme's reply08 Aug 2018, 08:35
Official

Good day Nazarene

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Medscheme Team