1 reviews | Active since Nov 2014
PATHETIC SERVICE ONCE AGAIN!!!!!!!!!
I’m HIGLY ANNOYED at this point!!!! Sometime last year ***** was committed on my card and after struggling to get proper assistance you eventually provided me with new cards. I started getting sms’s and emails telling me since I cancelled my medical aid I need to pay R2900!!! I called the scheme and spoke to lady by the name of Victoria I explained the matter she told me she will sought it out I must ignore the emails and smses I DID NOT CANCEL MY MEDICAL AID !! ***** was committed so I changed numbers. Now I get an sms and a calling telling me ive been handed over. YOU NEED TO FIX THIS AND FIX MY CREDIT RECORD ASAP !!! IM TAKING THIS MATTER TO THE MED AID OMBUDSMAN TOO IM SICK OF THIS NONSENSE HONESTLY..!!!!
OLD MED AID NUMBER (*****) ********** 7908 NEW MED AID NUMBER ********** 6524
FIX IT NOW !!!!!
This email serves to confirm that we have received your comment.
We, however, need further information, such as:
- Medical aid number
- Ref number
- Agent you spoke to
- ID number
We trust that we will hear from you soon so that your complaint can be dealt with promptly.
Kind regards
Medscheme Team
This email serves to confirm that we have received your comment.
We, however, need further information, such as:
- Medical aid number
- Ref number
- Agent you spoke to
- ID number
We trust that we will hear from you soon so that your complaint can be dealt with promptly.
Kind regards
Medscheme Team